2005 calendar now available
|
Skills Development Workshops
Debbie Engelbrecht Communications
Bookmark
This Site
|
25 years of
experience in the management, sales, telecomms and IT industry has culminated
in the most practical and down to earth course material, to educate
and advance you to unprecedented levels of management, client service
and marketing strategies.
 Expand your
knowledge - expand your reach and harness your power.
|
Venue:
Encore Conference Center, Northlink College, Panorama, Cape Town.
Inhouse
bookings taken
|
Course
Structure
Understanding People
Understanding what people don't say!
Recruitment methods
Analysing CV's
Pre appointment essentials
The interview
Method of Questioning
Legalities
The shortlist and other roleplayers
Applicants right to feedback
This workshop is for:
All business people involved in the recruitment process
|
|
Course Structure:
First Impressions Last
Attitude and aptitude - is it a myth?
Practical applications
Telephonic
Excellence
Making visitors feel welcome
Effective communication skills
Knowing the company
Public Relations
This workshop is for:
Receptionists
Junior Secretaries
|
Course Structure:
The role of a facilitator
What defines a good facilitator?
Establishing the goal
Structuring the process
Understanding People
Developing your skills
External Aids
Tension defusers
This
workshop is for:
Middle and Senior Management
Educators and Trainers
Function Organisers
Any person who is responsible for chairing a meeting, training
a group of people or ensuring that all delegates are involved
in a decision making process.
|
you are viewing 4-6 of 12 workshops
view workshops 1-3
view workshops 7-9
view workshops 10-12
|
Testimonials
Hi
Debbie
Thank you for the wonderful workshop on Thursday, both my colleague
and I feel that we have learnt enough to keep us busy for ages!
Your patience with us is greatly appreciated.
Management Training July 2004 |
Thank you for this absolutely invaluable information - I am amazed
at how you manage to make everything so simple and clear! I have
so much more conifidence now!
Business Writing Skills - April 2004 |
Hi
Debbie
Thank you for your continued support. I am joining a new company
in January and will definitely recommend that they send their
staff to you for training. I can still not believe that your workshop
sorted out the problems we had all been experiencing for 2 years!
Client Service - Sep 2004 |
Proposed
Schedule of Dates for the remainder of 2004
Venue:
Encore Conference Center, Northlink College, Rothschild Avenue,
Panorama, Cape Town
Workshops priced at R750
Labour Relations Workshop R1350-00
Inhouse Rates Negotiable
Maximum 16 delegates per workshop!
Make a reservation now!
bookings@phonebooth.co.za
|
|
In
addition to the course material being collated from various sources, authors and
individuals with many years experience and knowledge to their advantage, the speakers
are all professionals with a tremendous amount of expertise to share with you!
Our
workshops are motivational and informative with interaction from the floor being
a priority!
We are all real people with real problems and real requirements. These are addressed
in real terms with real solutions.
No "up in the air" razzmatazz to inflate pricing and baffle the brain!
We have a unique method of presentation which is extremely successful - an 85%
"excellence" rating by attending delegates to date!
Join
our existing base of extremely satisfied clients
and sign up for the next seminar today!!
|
 
enquiries@phonebooth.co.za
Fax: 021 559 3382
Cell: 082 6878583
debbie@phonebooth.co.za
Call us to enquire about inhouse workshops
Visit our
online learning site
Our
Seta Accreditation is pending.
Click here
for information on claiming from the setas.
our clients
our mission
phonebooth home
learnandearn
home
|